Created at Arkynis and now part of Metacube Software’s enterprise AI portfolio, Vaani brings voice-native intelligence to field operations - turning conversations into structured, compliance-ready intelligence that enterprises can trust.
Vaani transforms how field and relationship-driven teams capture and use intelligence. It transcribes frontline conversations, applies domain-trained inference engines, and converts them into summaries, actions, and CRM-ready records - reducing manual effort while improving compliance and visibility.
Enterprise Domains & Industries Supported
Fintech & POS Sales
Retail Sales & Distribution
Insurance Advisory
Banking Relationship Management
Audit & Compliance Fieldwork
Healthcare & Pharma Sales
Infrastructure & Built Environment
Telecom Field Ops
Auto Service & Workshop Engineers
Currently integrated with Salesforce, with additional enterprise CRM platforms coming soon
Field teams traditionally lose hours on manual form filling, note-taking, and fragmented reporting - with compliance gaps silently accumulating. Vaani changes this workflow:
For enterprises, this translates to higher compliance coverage, faster reporting cycles, and real-time visibility into field operations - without additional headcount.
Vaani continues to expand integration across global enterprise CRM ecosystems.
Originally incubated at Arkynis, Vaani is now part of Metacube Software’s AI portfolio - supporting large-scale enterprise deployments across fintech, field operations, and compliance-heavy industries.
Access is limited to enterprise clients. Get in touch to explore how voice AI can transform your field operations.
Vaani lets reps capture outcomes through their most natural interface - voice - instead of forms. It converts recordings into structured, CRM-ready data in seconds. Voice-to-form automation ensures timely field service reports, mandatory fields are inferred or flagged, and incomplete data is minimized. Managers spend less time chasing reps, while compliance and analytics readiness improve instantly.
Yes. Vaani integrates natively with Salesforce today, with support for other CRMs underway. Field updates flow directly into enterprise workflows, enabling tasks, opportunities, and notes to be automatically created. Created at Arkynis and now part of Metacube Software’s enterprise AI portfolio, Vaani continues to expand CRM integrations globally.
Vaani serves field-intensive sectors where voice data is critical to compliance and performance. It includes domain-specific inference engines for nine sectors:
These tailored engines ensure transcription leads to context-aware intelligence relevant to each domain.
For example, in insurance, Vaani can detect missing risk disclosures; in fintech/POS, if a rep says “customer asked for custom pricing and I offered X”, Vaani flags whether this violates policy or ensures a pricing alert is sent before deadlines.
Compliance is built into Vaani’s architecture. Automated PII redaction protects privacy, while every transcript and action can be logged, retained, and audited based on enterprise policy.
Vaani has been engineered with enterprise-grade security, data protection, and compliance standards - giving your vendsec and infosec teams complete confidence.
Unlike tools that stop at transcription, Vaani delivers contextual, actionable, and auditable intelligence.
It identifies sentiment, flags compliance gaps, and generates CRM-ready updates - proven to reduce managerial overhead and boost accuracy.
Vaani’s outputs are structured for systems enterprises already use - not experimental formats.
Vaani supports multilingual transcription, regional accents, and speaker separation, so rep and client voices are distinctly tagged. This enables accurate analysis across geographies and ensures enterprise readiness for diverse, multilingual teams.
Yes. Vaani adapts to how each organization operates - whether capturing short rep-only notes or full client-rep conversations. It can also ingest recordings from external systems and apply its inference engines retroactively.
This flexibility ensures Vaani fits into enterprise workflows, rather than forcing teams to adapt to new ones.
